This Web site is operated by Villeroy & Boch Tableware Ltd. (“Villeroy & Boch”, “us”, “we”, or “our”). All inquiries may be directed to:

Villeroy & Boch Tableware Ltd.
Attn: eservice
330 Bay Street Suite 210

Toronto, ON  M5H 2S8

Your use of this Web site is governed by these terms and conditions (the “Terms”). Your use of the Villeroy-Boch.com or Villeroy-Boch.ca Web site (the “ VB Web sites” constitutes your agreement to follow these Terms and to be bound by them. If you do not agree with any of these Terms, do not use the VB Web sites.

These Terms and Conditions May Change

Villeroy & Boch may occasionally update the Terms. We therefore encourage you to review this policy periodically. For material changes, we will notify you by placing prominent notice on the VB Web sites.

By continuing to access or use the VB Web sites after any revisions are made and become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the VB Web sites.

Purchases

If you wish to purchase any products made available through the VB Web sites, you may be asked to supply certain information related to purchasing including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (1) you have the legal right to use any credit card(s) or method(s) of payment in connection with any purchase; and (2) the information that you supply to us is true, accurate, and complete.

By submitting such information, you grant Villeroy & Boch to provide the information to third parties for the purposes of facilitating the completion of your purchase(s).

Accounts

If you create an account through either of the VB Web sites, you are responsible for safeguarding the password that you use to make purchases through the VB Web sites.

You agree not to disclose your password to any third party. You must notify Villeroy & Boch immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or one that is not lawfully available for use, a name or trademark that is subject to any rights or another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene.

Intellectual Property Notice

All of the content you see on this Web site, including, but not limited to, all of the page headers, images, illustrations, graphics and text (collectively, the “Content”), is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Villeroy & Boch, one of its affiliates, or by third parties who have licensed their materials to Villeroy & Boch. The entire Content of the Villeroy-Boch.com Web site is copyrighted as a collective work under Canadian copyright laws, and Villeroy & Boch owns copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the VB Web sites, and the site as a whole, is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Villeroy & Boch reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Villeroy & Boch.

Submissions

We welcome your comments regarding the VB Web sites. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent through the VB Web sites shall be and remain the exclusive property of Villeroy & Boch. Your submission of any such Comments shall constitute an assignment to Villeroy & Boch of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Villeroy & Boch will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Colours

We have done our best to display as accurately as possible the colours of the products shown on the VB Web sites. However, because the colours you see will depend on your monitor through which you are viewing the Content, we cannot guarantee that your monitor's display of any colour will be accurate.

Product Information

Most products displayed on the VB Web sites are available in select Villeroy & Boch retail stores and participating wholesalers. In some cases, merchandise displayed for sale on this site may not be available at Villeroy & Boch stores. The prices displayed on the VB Web sites are quoted in Canadian Dollars and are valid and effective only in Canada.

Web site Disclaimer

This Web site and all contents of this Web site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose or any guarantee or assurance this Web site or content will be available for use or that all content will be available or perform as described or that this Web site or content is accurate, complete or error free. You acknowledge, by your use of this Web site, that your use of this Web site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our Web site, and that Villeroy & Boch shall not be liable for any damages of any kind related to your use of this Web site.

Indemnification

You agree to defend, indemnify and hold Villeroy & Boch harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the VB Web sites.

Protection of our Web Site and Others

We may disclose information you provide to our VB Web sites when we believe such disclosure is appropriate to comply with the law; to enforce or apply our Terms and other agreements; or to protect the rights, property or safety of our sites, our users or others.

Outbound Linking

Any link (including hyperlinks, buttons or referral devices of any kind) used on the VB Web sites is provided for your convenience only, and you access any link at your own risk. The appearance of a link on the VB Web sites does not constitute an endorsement, recommendation or certification by us, nor should the presence of a

link in any way be construed as a suggestion that said site has any relationship with Villeroy-Boch.

Privacy Policy https://www.villeroy-boch.ca/shop/en/Privacy.html

We are committed to protecting the privacy and confidentiality of our customers' personal information. Our Privacy Policy explains how we will safeguard the confidentiality and privacy of the personal information you furnish to Villeroy & Boch. You consent to our collection, use, disclosure and other handling of your information as described in our Privacy Policy, which we may update from time to time.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

Our failure to enforce any right or provisions of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of the Terms will remain in effect. The Terms constitute the entire agreement between us and you regarding the Villeroy-Boch.com Web site, and supersede and replace any prior agreements we might have between us and you regarding the Villeroy-Boch.com Web site.

Resolving Disputes

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.  Class arbitrations, class actions and consolidation with other arbitrations are not allowed.

Disclaimer

IN NO EVENT SHALL VILLEROY & BOCH BE LIABLE FOR ANY AND ALL LOSS, DAMAGES, COST AND EXPENSE WHATSOEVER, INCLUDING WITHOUT LIMITATION ANY SPECIAL, DIRECT, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH OUR WEB SITES, CONTENT, THESE TERMS AND/OR YOUR OR ANYONE ELSE’S USE OF THESE, INCLUDING BUT NOT LIMITED TO DAMAGES RELATING TO THE LOSS OF USE, DATA OR PROFITS WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTIONS.

Last update: June 30, 2021.