Shipping & Returns

Order today to avoid holiday shipping delays. Please note delivery by a certain date cannot be guaranteed. Orders usually ship in 5 -7 business days. You will receive an email when your order ships.

Shipping Charges

Product is shipped from our warehouse in New Jersey, USA. Please allow 5-15 business days for shipping. No delivery outside of Canada. Canada orders ship with Purolator. 

Order Value Shipping Charges
Up to C$249.99      C$20.00
C$250+ Free

No additional shipping charges will be incurred.


Questions about your order?

For inquiries about a specific order or questions/comments in general, please email customer service: CONTACT FORM

You may also reach us by phone: 1-800-845-5376 or by postal mail:

Villeroy & Boch Tableware Ltd.

Attn: eservice

330 Bay Street Suite 210

Toronto, ON  M5H 2S8

You find all information about returns in your parcel.


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