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Frequently asked questions

How can we help you? Welcome to our FAQs! Here we answer frequently asked questions. If you have any further questions, we are happy to help!

Content

  • Online Shop FAQs
  • Living and dining area FAQs
  • My Club FAQs

We are happy to help

  • Find answers to frequently asked questions about all areas of our online and offline product range, your orders, our services and much more on our FAQ pages compiled for you by the V&B Customer Happiness Team.

Online Shop FAQs

Discover the most important online shop questions for a smooth shopping experience. Click to find out all the details and contact us for further assistance if needed.

All Online-Shop-FAQs
A round box with a Villeroy & Boch floral-patterned Statement crockery set with a cloth, a margarita flower and apricots as a gift.

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Frequently asked questions - Dinnerware

Welcome to the living and dining room section! Discover answers to frequently asked questions about how to optimise your home. From furnishing tips and decorating ideas to practical solutions, you'll find everything you need to make your living and dining room a cosy and functional space.

A black table in an elegant living room set with glasses, rectangular crockery and cutlery from the Villeroy & Boch Manufacture collection.

Frequently asked questions - My Club

Welcome to the My Club customer club! Here you will find answers to frequently asked questions. Discover the benefits of membership and how to get the most out of your My Club experience. Click on the questions below to find out more details.

My Club from Villeroy & Boch

Top product categories

  • Dinnerware Sets
  • Flatware
  • Drinkware

Room ideas

  • Kitchen ideas
  • Cleaning Dinnerware
  • Table decoration
  • Gifting ideas

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